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Free shipping is done by the state unitary enterprise
We ship our posters worldwide using government postal operators in all countries. The cost of such delivery is included in the price of the poster. However, this type of delivery does not imply a guarantee of timing, especially during difficult times such as the situation with the Covid-19 pandemic.
Currently, due to delays in air travel between countries, the delivery time has been increased and it is not in our power to change this. Therefore, we immediately warn you that it is very unwise to expect any deadlines. The only thing we can guarantee for sure is that you will receive your order without fail.
After receiving the payment, we always write a confirmation letter about the fact of receipt of money. Therefore, we ask you to check the spam folder to avoid getting our emails there. We always send the second email after sending the parcel. This email contains a tracking code for tracking the parcel.
We would also like to tell you about the parcel tracking procedure. You can track parcels by track number on any website that provides this service. This may be the site of your state postal operator, for example in the US this is USPS.com
Postal operators in some countries, such as Australia, New Zealand, and Canada, do not provide a tracking service for regular parcels on their territory. Using the track number that we give you, you can track the parcel only to the border of the Russian Federation. However, a mark in the tracker "the parcel has been transferred to the destination country" does not mean that the parcel has crossed the border. Due to the Covid-19 pandemic and its consequences, packages can be stored in transit warehouses for quite a long time while waiting for their flight to the destination country. However, they have already been transferred from the jurisdiction of the postal service to the jurisdiction of the carrier. Often, the parcels sent earlier were stored in the transit zone and end up on Board the plane much later. This is probably because any blockage of parcels is always sorted out from above. We observe that some parcels reach the same country several times faster than others. We have not found a logical explanation for this. Apparently, it depends on how you are lucky.
A few words about packing your posters to send.
Parcels containing up to five posters are a triangular prism-tube made of corrugated cardboard. We chose this form for the greatest rigidity, allowing you to keep the poster inside from crumpling. And at the airport, the movers will not be able to put anything on top of such a box. Previously, we just rolled up the poster and wrapped it in bubble wrap for protection. However, this did not ensure safety and if the box was severely damaged, the poster received creases. Now we have found a solution and wrap the poster on a foam cylinder, this allows you to avoid deformation in the event of compression of the roll. When you receive the parcel, you need to carefully remove the roll from the corrugated box, remove the bubble wrap and unfold the roll. This should be done with clean, dry hands, since the poster is essentially a large photo. You can see an example of unpacking a parcel here.
Separately, I want to add that posters that were delivered for a long time should be unfolded especially carefully, since they could learn the folded form. Therefore, you need to give them time to return to a flat state. To do this, just leave them on a flat table out of the reach of children and animals.
Christmas and New year are coming. Most likely, the postal service will not be able to deliver your order by Christmas. In any case, we track the movement of each parcel and are constantly in touch with you. We won't rest until you get your posters.
Posters are printed and shipped to the customer within 5 business days after the payment has arrived the PayPal account.
When an individually designed aviation poster is ordered, the design must get approved before it can be printed, so the deadline is agreed upon individually.
When you make an online payment, you will be automatically redirected to the PayPal website. The information about your credit card or bank account is never disclosed and is well-protected. This is the most reliable and convenient payment system worldwide.
According to the rules of PayPal, I am obliged to send parcels strictly to the address that will be specified in the payment document. Please be careful when making a payment. I will not be able to complete the order according to additional requests to change the delivery address.
The price of an order is calculated based on the price of an individual poster, the number of posters, the number of poster versions, and the delivery/shipping cost. For posters printed in a limited number of copies, the price may vary depending on the total number of printed copies, the number of remaining copies at the warehouse, and the demand.